Privacy Policy

Privacy Policy

Last updated: January 27, 2026

Welcome to Our Emoji (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (the “Service”).

1. Information We Collect

a. Information you provide

  • Email address (for login, order status, and support)
  • Photos you upload to generate stickers
  • Payment-related metadata (processed by third-party payment providers)

b. Information collected automatically

  • Device and browser information
  • IP address (used for security, fraud prevention, and analytics)
  • Usage data (pages visited, actions taken)

2. How We Use Your Information

  • Provide and operate the Service
  • Generate personalized sticker content
  • Process payments and prevent fraud
  • Improve product performance and user experience
  • Communicate with you about your account or orders

3. Photos & Generated Content

  • Uploaded photos are used only to generate your stickers.
  • We do not sell or publicly share your photos.
  • Generated images may be stored temporarily to allow downloads and re-access.
  • You may request deletion of your data at any time.

4. Payments

Payments are processed securely by third-party providers (such as Stripe or Creem). We do not store your full credit card or payment credentials on our servers.

5. Data Sharing

We do not sell your personal data.

We may share limited data with:

  • Payment processors
  • Cloud infrastructure and storage providers
  • Analytics and error monitoring services

All partners are required to protect your data.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service
  • Meet legal, accounting, or security requirements

You may request data deletion by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent

To exercise these rights, contact us at:
📧 [email protected]

8. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 [email protected]